Privacy Policy

PRIVACY POLICY

Our website address is: https://healthbyinstinct.com.au.

Health by Instinct offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

This Agreement shall begin on the date hereof.

By visiting our site and/ or purchasing something from us, you agree to be bound by the following Policy, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. This Policy apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read this Policy carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by this Policy. If you do not agree to all the terms and conditions of this policy, then you may not access the website or use any services. 

Any new features, actions or tools which collect information shall also be subject to this Policy. You can review the most current version of this Policy at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

Comments

Health by Instinct may collect personal details when you:

  • shop online and make an order
  • make contact our team
  • make a booking
  • order, purchase or use our services
  • interact with us in person, or online and seek professional advise about your health
  • comment on our social or website pages

The information we collect may include:

  • Contact information – for example, your name, address, phone number or email 
  • Identity information – for example, your ID details for purposes such as completing health assessments or to verify your identity
  • Financial information – for example, your account name, credit card details, BSB and account number for purposes such as when you make a payment or a purchase
  • Information when you visit our websites or use our mobile apps – for example browser type, web pages visited, or your IP address
  • Information about your use of our products and services – such as which products you use, and your preferences relating to those products

The primary reason we collect, use or share your personal information is to enable the delivery of services, improvement of our products and services and to educate and inform.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

We employ the use of cookies. By accessing healthbyinstinct.com.au, you agreed to use cookies in agreement with this Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

Health by Instinct may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website [healthbyinstinct.com.au], including any other media form, media channel, mobile website, or mobile application related or connected to help customize the Site and improve your experience.

We reserve the right to make changes to cookie management at any time and for any reason. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and by using the Site you waive the right to receive specific notice of each such change or modification.

USE OF COOKIES

A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience.

TYPES OF COOKIES

The following types of cookies may be used when you visit the Site:

Advertising Cookies

Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.

Analytics Cookies

Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.

Our Cookies

Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the Site won’t work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the Site.

Personalization Cookies

Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.

Security Cookies

Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.

Site Management Cookies

Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.

Third-Party Cookies

Third-party cookies may be place on your computer when you visit the Site by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.

and Others

CONTROL OF COOKIES

Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site.

 

OTHER TRACKING TECHNOLOGIES

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site to help customize the Site and improve your experience. A “web beacon” or “pixel tag” is tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. 

Embedded Content

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Sharing Data

To fulfil our business relationship with you, your personal information may be shared with other parties. These may include specialist health consultants or other contractors. We require these parties to protect your information. 

In instances where your health details are discussed, your ID details will not be shared.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your Rights 

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Spam Protection

Visitor comments may be checked through an automated spam detection service.

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